Cookie Policy

Learn how Andiza uses cookies and similar technologies to enhance your experience on our platform.

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

We also use similar technologies such as web beacons, pixels, and local storage to collect information about your interactions with our services.

2. Types of Cookies We Use
We use different types of cookies for various purposes.

Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be disabled. They enable core functionality such as security, authentication, and accessibility.

  • Session management and authentication
  • Security and fraud prevention
  • Load balancing and performance
  • Cookie consent preferences

Retention: Session cookies (deleted when browser closes) or up to 1 year

Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Language and region preferences
  • User interface customization
  • Recently viewed items
  • Saved search filters

Retention: Up to 1 year

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page views and navigation patterns
  • Time spent on pages
  • Error tracking and debugging
  • Performance monitoring

Retention: Up to 2 years

Marketing Cookies (Optional)

These cookies track your online activity to help us deliver more relevant advertising and measure campaign effectiveness.

  • Targeted advertising
  • Social media integration
  • Campaign performance tracking
  • Retargeting and remarketing

Retention: Up to 2 years

3. Third-Party Cookies
Information about third-party services that use cookies on our platform.

We may use third-party service providers who set cookies on our website to provide their services:

  • Analytics Providers: Google Analytics, Vercel Analytics
  • Payment Processors: Stripe, PayPal
  • Communication Tools: Email service providers
  • Social Media: Facebook, Instagram, Twitter

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

4. Your Cookie Choices
How to manage and control cookies on our platform.

You have the right to choose whether to accept or reject cookies. You can exercise your cookie preferences through:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can accept or reject optional cookies. You can change your preferences at any time by clicking the cookie settings link in the footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • View and delete individual cookies

Note: Blocking essential cookies may prevent you from using certain features of our website.

Opt-Out Links

You can opt out of specific third-party cookies:

5. Legal Basis for Using Cookies
Our legal grounds for processing cookie data under Rwanda law.

Under Rwanda Law No 058/2021 on the Protection of Personal Data and Privacy (Articles 6-9), we process cookie data based on:

  • Consent (Article 6): For optional cookies (functional, analytics, marketing), we obtain your explicit consent through our cookie banner.
  • Legitimate Interest (Article 7): For essential cookies necessary to provide our services and ensure security.
  • Contractual Necessity: Some cookies are required to fulfill our contract with you (e.g., authentication cookies).
6. Updates to This Cookie Policy
How we communicate changes to this policy.

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

7. Contact Us
Get in touch with questions about our cookie practices.

If you have questions about our use of cookies, please contact us:

General Inquiries

Email: [email protected]

Data Protection Officer

Email: [email protected]